Create a Jira ticket

Published

May 6, 2026

Create a Jira ticket when model validation requires attention using an HTTP request workflow step.

Prerequisites

Configure the workflow step

Screenshot of the HTTP request step configured to create a Jira ticket, showing the required fields described in step 4.

Create a Jira issue
  1. In the left sidebar, click Settings.

  2. Under Governance, select Workflows.

  3. Select the Model Workflows tab.

  4. Click on a workflow to modify or click Add Model Workflow4 to create a new workflow.

  5. From the Workflow Steps modal, drag and drop an HTTP Request step5 onto the canvas, then connect it to your workflow.

  6. Double-click the step to open the Configure HTTP Request modal.

  7. Configure the required fields, replacing the placeholder values with your own:

    • urlhttps://yourcompany.atlassian.net/rest/api/3/issue
    • method — POST
    • headers — Add:
      • Content-Type: application/json
      • Authorization: Bearer {{Jira Personal Access Token}}
    TipUse webhook secrets for credentials

    Instead of entering credentials in plaintext, use a webhook secret: Bearer {{secret:jira_pat}}. See Manage secrets.

    • body type — JSON
    • body — Use the following JSON payload:
    {
      "fields": {
        "project": {
          "key": "MODEL"
        },
        "summary": "Model validation failed: {{Model Name}}",
        "description": "The model [{{Model Name}}|{{Model URL}}] failed validation. Review artifacts in ValidMind.",
        "issuetype": {
          "name": "Bug"
        }
      }
    }
  8. Click Update Step to save your configuration.

The HTTP request to create the Jira ticket is sent when the workflow executes the step.