FAQ
Answers by topic
Find answers to frequently asked questions (FAQs), grouped by topic:
Access and permissions
Model inventory and activity
Model documentation and templates
Model validation and findings
Collaboration
Testing
Integrations and support
Data handling and privacy
Connect with us
Have feedback or questions?1
1 To get help from a human, open a support ticket.
- We sponsor an interactive Slack community where you can provide feedback or ask questions — Join Our Community Slack.
- There is a dedicated channel for support — #community-support.
Our growing Slack community is not just for our products but also aims to foster discussions between AI risk practitioners and those involved in model risk management (MRM). Feel free to take a look around the other channels that are available and stay a while.
Submit feedback
Did you know you can submit feedback without leaving the ValidMind Platform?
On any page within the platform, click on Talk to us.
Select the type of feedback you’d like to provide:
- Feature request
- Report a bug
- Other feedback
Provide some details on the next panel, then click Submit when you’re ready.
On the final screen, provide a rating for your experience with ValidMind so far.
To submit another request, click on Talk to us. again.